Contact the platform
For account access, privacy rights, deletion assistance or website problems, submit a support request below. You will receive a ticket reference and an email asking you to confirm your contact address. Our platform support team can follow up and resolve your request. Submitting this form does not delete an account. You may also use the email contact below.
Confirm your support email
Confirm the email address for your support request.
Loading the configured platform contact. If it does not load, enable JavaScript and retry, or use the connected business contact in your rider app.
Ride and payment help
For a pickup, driver, fare, cancellation or payment dispute, contact your connected transport business using its contact details in the app or booking confirmation. The dispatch team can check the relevant trip. For an emergency, contact local emergency services rather than relying on trip messages.
Help us find your account
Provide the account email, connected business, approximate time and a request reference if available. For deletion, say that you want permanent rider account deletion. We may ask you to verify ownership. Never send passwords, login codes, private payment credentials or another rider’s information. You can also delete directly from Profile in the rider app.
Who handles your request
WenRayeh is the platform’s service name. The platform contact can identify the operator handling your account and direct transport questions to the relevant business. The business may have its own contact and privacy notice. See our privacy policy for data handling and the account deletion page for removal and retention details.
Good questions.
Real people.
For help with your account or privacy, start with our support page.
Find support